CoolVu Transitional Films

We want you to know that our client's and employees health is top-of-mind and we are doing everything that we can based on the most up-to-date CDC guidelines to provide you with a worry-free transaction here at T&T Tinting. Here are some of the steps we have recently implemented to ensure your safety during auto tinting:

Checking In - Customer Waits in Vehicle:

* Customer to call number on the Office Door once they are outside
* T&T Customer Service Rep (CSR) will come out to check in the vehicle wearing PPE's and practicing social distancing
* CSR will escort the customer inside to show them the film options (if undecided)
* Once film is chosen, CSR will get the keys and notify customer that we will call them once their vehicle is complete
* CSR will disinfect the key thoroughly then pass it to the production staff to bring vehicle inside

Installation:

* Technician (Tech) will disinfect their hands before touching keys
* Tech will be wearing PPE's (mask and gloves) before getting in the customer's vehicle to bring inside
* Tech will disinfect the customer's vehicle's high touch surfaces such as steering wheel, door handles and shift knob
* Tech will disinfect door panels then prep and disassemble door panels (if needed)
* Tech will Install film
* Tech will reassemble the door panels and disinfect door panels when done
* Tech will drive disinfected / tinted vehicle out and park in lot
* Tech will disinfect steering wheel, door handles and shift knob again
* Tech will disinfect keys before passing to CSR

Check Out:

* CSR will call the customer and notify that vehicle is done (or will be done by __ time)
* When customer arrives, they will again call the front desk and wait in vehicle
* CSR wearing PPE's will go outside to check out / final inspect the vehicle with customer while practicing social distancing
* CSR will escort customer to the front desk and pass disinfected keys to customer
* Customer will pay via credit card and sign documents with disinfected pen (keep or return)
* CSR will complete payment process and give customer their invoice and lifetime warranty docs
* CSR will promptly disinfect their hands as well as any surfaces that may have been touched by anyone before proceeding

CoolVu Transitional Films

T&T Tinting is Hawaii's EXCLUSIVE Home of CoolVu Transitional Films.

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